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We Don’t Sell Telephones, We Sell Communication Solutions

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It took me a while to understand this, and it sounds rather odd coming from the "phoneman", but North Florida Communications doesn’t specialize in selling telephones. We specialize in selling communications solutions. See, I told you it sounded odd.

In today’s high-tech world of online shopping, you can easily find the cheapest price for most any product within seconds by using Google. Is this true with the products or services you sell? It certainly is with telephones. Quite frankly, you’ll often find a cheaper supplier of a particular phone than us. There are many suppliers on the internet that sell with single digit margins that we simply cannot touch. But what about support?

While we may charge a bit more for a phone, you’re getting more bang for your buck. What happens when the telephone you bought off the internet has a problem? Will your internet supplier come to your office to fix it? Will you be able to call them and speak to a knowledgeable tech? Will they be able to program your system? Will you have to send the bad unit it for repair and wait two or more weeks without a phone? None of this would be a worry if you bought a phone from North Florida Communications.

Am I making sense? If so, consider this...my job as the owner of this company is not to sell you a telephone, but to sell you a solution that will help you communicate better with your clients and to make sure that solution runs trouble-free. Anybody can sell you a telephone, but it takes someone with considerable experience to interface that telephone with a system that allows callers to be routed smoothly and professionally.

We want to look at the communication system as a whole, not as parts. We want to assist you in setting up a system that works for your employees and, most importantly, your clients! The question in the back of my mind is, how can we make this system work better?

Granted, we’re not the only company that can provide this service. We have several local competitors that are top-notch. What we do cannot be compared to someone who sells telephones at the lowest price.

As always, please contact me if I can be of assistance to you.

Larry Nazworth

Latest Blog Entry

Hosted PBX Benefits

We’re often asked what the benefit of a Hosted, Cloud-Based phone system are.  Here’s a few:

Lower Initial Cost- you don’t have to shell out money for the back-end equipment.  You’ll only need the phones and internet/network equipment.

Lower Maintenance Cost- since you don’t have to buy the expensive back-end equipment, you don’t need to worry about it breaking.  You won’t need to worry about any upgrades, it’s all taken care of.

Multiple Locations- with a hosted phone system, it’s very easy to set up a system with users at multiple locations.  End Users can easily work from home or from any location with an internet connection. 

High-End Features- you’ll get all of the features available with a Hosted PBX. (Well, at least with our Hosted PBX.)

You may be able to switch to a Hosted PBX and pay less than you currently pay for your phone service now.  You’ll no longer need to purchase expensive multiple phone lines from The Phone Company™.  You just need an internet connection, and we’ll take care of the rest.

If you would like to discuss a Hosted PBX, and obtain a free quote, please Contact Us!

Communication Ponderings Blog